A Blueprint for Customer Experience in the New Economy
International sponsors & speakers
Create customer journeys that unlock revenue
With inQuba’s AI-driven Journey Management software, it’s easy to turn customer data into visual paths, overlay emotion, and use deep insights to design interventions that optimise for revenue. Here’s how it works:
Discover & visualize real customer journeys
Measure how customers are feeling
Get deep insights into behaviour & segments
Change behaviour with nudges & interventions
Review ROI and fine-tune optimisation
Discover & visualize real customer journeys
Measure how customers are feeling
Get deep insights into behaviour & segments
Change behaviour with nudges & interventions
Review ROI and fine-tune optimisation
Discover & visualize real customer journeys
Measure how customers are feeling
Get deep insights into behaviour & segments
Change behaviour with nudges & interventions
Review ROI and fine-tune optimisation
The inQuba difference
It’s time to rapidly uncover revenue opportunities, advance your digital agenda and make sure your customers stick around. You’ll love the following:
Reduced dev dependency
Light integration ensuring speed to results
Intervention clarity
Where and when to intervene for best results
Quick iteration
Swift testing for intervention effectiveness
Speed to insight
Rapid insight into what’s happening in your business
Real ROI
Tangible links between interventions and conversion
The inQuba difference
It’s time to rapidly uncover revenue opportunities, advance your digital agenda and make sure your customers stick around. You’ll love the following:
Reduced dev dependency
Light integration ensuring speed to results
Intervention clarity
Where and when to intervene for best results
Quick iteration
Swift testing for intervention effectiveness
Speed to insight
Rapid insight into what’s happening in your business
Real ROI
Tangible links between interventions and conversion
Blog
Decoding the new customer mindset
How leading businesses are using a blueprint to decipher customer mindset and prevent churn.
Series
Journey Analytics: the next evolution of Customer Experience
In this 6-part series, we explore the ins and outs of Journey Analytics and explore how some of our leading customers are using Journey Analytics to grow their businesses.
Webinar
Redefine the delivery of financial services journeys that clients love
23 Sept 2020, 2pm SAST
How to boost customer acquisition and retention in the Digital Economy.
Brands growing with inQuba
In our quest to revolve our world around our customer the inQuba Unified CX program shows our customers that we are listening to them, and gives Telkom the necessary insights to act speedily and improve the experience to customers.
We sought a partner for our ‘Journey of Transformation’ and we found that partner in inQuba. inQuba provides the right analytics and insights in to what our customers’ sentiment is at every stage of the customer journey – in real-time.
Brands growing with inQuba
In our quest to revolve our world around our customer the inQuba Unified CX program shows our customers that we are listening to them, and gives Telkom the necessary insights to act speedily and improve the experience to customers.
We sought a partner for our ‘Journey of Transformation’ and we found that partner in inQuba. inQuba provides the right analytics and insights in to what our customers’ sentiment is at every stage of the customer journey – in real-time.
inQuba Journey Cloud
inQuba’s Journey Cloud offers a toolbox of cloud-based apps to help you optimize customer journeys and reinvent customer experiences.
inQuba Journey Analytics
Visualise customers’ real journeys and intervene to win, keep and grow them.
inQuba Case Management
Capture and fix service failures though collaborative ticketing and service recovery.
