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AUSTRALIA / APA

+61 2 8072 0661
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UK / EMEA

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Call us

SOUTH AFRICA / AFRICA

+27 11 447 2049
7 Eton Road, Sandhurst, Johannesburg

AUSTRALIA / APA

+61 2 8072 0661
223 Liverpool Street, Darlinghurst, NSW, 2010

NORTH AMERICA

+1 833 4 INQUBA
+1 833 4 467822

30 Wall Street, 8th Floor, New York City, NY

UK / EMEA

+44 203 908 4347
5th Floor Berkshire House, 168-173 High Holborn, London, WC1V 7AA

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Brands growing with inQuba

Brands growing with inQuba

In our quest to revolve our world around our customer the inQuba Unified CX program shows our customers that we are listening to them, and gives Telkom the necessary insights to act speedily and improve the experience to customers.

We sought a partner for our ‘Journey of Transformation’ and we found that partner in inQuba. inQuba provides the right analytics and insights in to what our customers’ sentiment is at every stage of the customer journey – in real-time.

inQuba Journey Cloud

inQuba’s Journey Cloud offers a toolbox of cloud-based apps to help you optimize customer journeys and reinvent customer experiences.

JA
inQuba Journey Analytics

Visualise customers’ real journeys and intervene to win, keep and grow them.

CX
inQuba CX

Gather customer feedback throughout their journeys and across channels.

CM
inQuba Case Management

Capture and fix service failures though collaborative ticketing and service recovery.

EN
inQuba Engage

Communicate with customers throughout their journeys and across channels.

SM
inQuba Social

Listen and respond to your customers on their preferred social networks.

 

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