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    Call us

    SOUTH AFRICA / AFRICA

    +27 11 447 2049
    Fountain Grove Office Park, Block 2, 5 2nd Road, Hyde Park, 2196,

    AUSTRALIA / APAC

    +61 2 8072 0661
    Level 6, 333 George Street, Sydney New South Wales 2000

    NORTH AMERICA

    +1 833 4 INQUBA
    +1 833 4 467822

    30 Wall Street, 8th Floor, New York City, NY

    UK / EMEA

    +44 203 908 4347
    5th Floor Berkshire House, 168-173 High Holborn, London, WC1V 7AA

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    Brands growing with inQuba

    In our quest to revolve our world around our customer the inQuba Unified CX program shows our customers that we are listening to them, and gives Telkom the necessary insights to act speedily and improve the experience to customers.

    We sought a partner for our ‘Journey of Transformation’ and we found that partner in inQuba. inQuba provides the right analytics and insights in to what our customers’ sentiment is at every stage of the customer journey – in real-time.

    Brands growing with inQuba

    In our quest to revolve our world around our customer the inQuba Unified CX program shows our customers that we are listening to them, and gives Telkom the necessary insights to act speedily and improve the experience to customers.

    We sought a partner for our ‘Journey of Transformation’ and we found that partner in inQuba. inQuba provides the right analytics and insights in to what our customers’ sentiment is at every stage of the customer journey – in real-time.

    inQuba Journey Cloud

    inQuba’s Journey Cloud offers a toolbox of cloud-based apps to help you optimize customer journeys and reinvent customer experiences.

    jm2022
    inQuba Journey Management

    Visualise customers’ real journeys and intervene to win, keep and grow them.

    CX
    inQuba CX

    Gather customer feedback throughout their journeys and across channels.

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    inQuba Case Management

    Capture and fix service failures though collaborative ticketing and service recovery.

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    inQuba Engage

    Communicate with customers throughout their journeys and across channels.

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    inQuba Social

    Listen and respond to your customers on their preferred social networks.

     

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