Exploring This Next Evolution of CX for the First-Time Buyer So you’re considering investing in a customer journey management solution. That’s an important step! You’ve probably realized...
Blogs
Your Traditional CX Program is Designed to Fail
This past week was a good one for inQuba. We were fortunate to be awarded four Assegai awards at...
How to Avoid Being Dumped by Your Customer
I have been pleasantly surprised by the response to the first newsletter and engagement in the content. Given that...
ROI Centric Marketers
As mentioned in last week’s newsletter, I am grateful to the community that has signed up to this newsletter....
Why Journey Maps Fail to Deliver Journey Management
Another week down and the world is a very different place with announcement of the American Election. Some feel...
Product Release: Elevating Customer Journeys
inQuba Releases Significant New Capabilities to Support your Journey Orchestration Management As one of the leading Journey Orchestration...
The AI Edge – How Generative AI is Reshaping Customer Journey Management
Harnessing the power of generative AI for personalized experiences and actionable insights –use cases included Businesses have been frustrating...
What is Customer Journey Orchestration?
Helping customers achieve their goals so that you can too Brilliant customer experiences can seem out-of-reach for most businesses, especially in today’s environment. That’s why today’s multidisciplinary...
inQuba has closed an expansion capital funding round with Knife Capital and RMB
We’re very excited to be able to announce that inQuba has secured expansion capital from venture capital firm Knife Capital and leading African corporate and investment bank Rand Merchant Bank (RMB). This builds on the existing...
Reinventing Retail
What do Apple, Warby Parker, and up and coming appliance retailer Pirch have in common? They have reinvented retail.
Everyone knows the Apple story – how Steve Jobs insisted that the Apple Stores provide an amazing experience for shoppers, creating...