Flying high on Customer Experience

Iain Meaker, Executive Manager for Commercial Distribution at Comair explains how kulula actively works on fulfilling its vision of delighting its customers at every turn, which results in fantastic commercial successes and a number of accolades and awards.

“By refining our journey mapping and reports and identifying priority improvement areas, we are creating an environment where we are actively creating ways to make customers feel more valued and engage with them individually.”

Iain Meaker, Executive Manager for Commercial Distribution, Comair

Get the full story here

 

 

© Copyright inQuba 2019. All Rights Reserved.
View our privacy policy here.

Contact us

The inQuba team is waiting to hear from you! Please fill in your details herePlease fill in your details here and we will respond to your message within 24 hours.

Join us

Get regular updates about the world of CX orchestration by subscribing to inQuba’s newsfeeds here.