MS_032021_header2

Delivering Customer Value & Boosting Retention in Financial Services

In March 2021, inQuba and Microsoft co-hosted the webinar ‘Delivering Customer Value & Boosting Retention in Financial Services’. The speakers discussed the following:

  • Value of customers versus value for customers
  • Value as a multi-dimensional construct
  • How to deliver value throughout customers’ journeys
  • Case studies and practical examples
  • How to take the next step to transform your business

Our Speakers

vlad

Vlad Daljac
Enterprise Channel Manager,
Microsoft

trentLU

Trent Rossini
MD
& Co-Founder
inQuba

Antony

Antony Adelaar
Head: Product Marketing,
inQuba

There’s no better time for your business to ensure value for customers in order to ensure the long-term value of customers.

Take the next step in discovering your customers’ real journeys and helping them to reach their goals.

Recording

Slide material

There’s no better time for your business to ensure value for customers in order to ensure the long-term value of customers.

Take the next step in discovering your customers’ real journeys and helping them to reach their goals.

inQuba Journey Cloud

inQuba’s Journey Cloud offers a toolbox of cloud-based apps to help you optimize customer journeys and reinvent customer experiences.

JA
inQuba Journey Analytics

Visualise customers’ real journeys and intervene to win, keep and grow them.

CX
inQuba CX

Gather customer feedback throughout their journeys and across channels.

CM
inQuba Case Management

Capture and fix service failures though collaborative ticketing and service recovery.

EN
inQuba Engage

Communicate with customers throughout their journeys and across channels.

SM
inQuba Social

Listen and respond to your customers on their preferred social networks.

 

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<h4>Link to CX series</h4>

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